Stop Automating Chaos.
Start Building Intelligence.
In the race to innovate, many behavioral health centers layer expensive, "dazzling demo" technology over inefficient, broken systems. This only amplates the "Daily Reality" gap, forcing your staff into "nonsensical workflows" and wasting your investment.
I'm Robert Randall. I am an operational architect. My mission is to build the rock-solid foundation that makes your technology—from EHRs to AI—actually work.
Schedule Your 1:1 Foundation & AI Strategy Call
This is a free consultation to provide immediate value. Choose the session that fits your needs.
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About Robert Randall
As the Founder and COO of BH TECH, I have spent over two decades architecting and integrating technology systems in the behavioral health sector. My expertise lies in identifying the core inefficiencies, "lacking connectivity," and "disjointed reporting" that hold centers back. I am technology-agnostic; my only allegiance is to the solution that delivers you the most provable ROI and trackable KPIs.
EXPERIENCE BH TECH NOW
What We'll Cover in Your Consultation
This is a working session, not a sales pitch. We will dive into your specific challenges and identify a clear path forward.
Successful Satisfied
Projects Customers
Define Your
"End in Mind" (KPIs)
We'll start with the end in mind. We'll audit what you're currently tracking and define the critical KPIs your technology stack must provide. This ensures everything we build delivers data insight and drives smooth team workflows.
Comprehensive Admissions Process Review
We'll analyze your current workflows to uncover the hidden inefficiencies and "unnecessary manual entry points" that are costing you money and frustrating your team.
Strategic Software & Integration Planning
We'll audit your full software stack (CRM, EHR, phones, marketing, etc.) and architect a cohesive, integrated system. The goal is to eliminate data silos and create a single source of truth for "consistent reporting."
Real-World Automation (Not Chaos)
We'll identify the high-volume, repetitive tasks (from lead assignment to client onboarding) that are perfect for automation, freeing your staff to focus on high-value, patient-facing work.
Future-Proofing with Custom AI Agents
For centers ready to scale, we'll discuss how to leverage your new, clean data foundation to build sophisticated AI agents trained on your knowledge—turning your operational data into a true competitive advantage.
THE BH TECH DIFFERENCE
Tailored Technological Solutions
One size does not fit all. Whether you need an all-in-one platform or a "best-of-breed" approach integrating specialized tools, our decisions are driven by your unique workflows, budget, and long-term goals. We are technology-agnostic; our only allegiance is to the solution that works best for you.
Educational Training & Adoption
Technology is only as good as the people who use it. We provide hands-on training focused on the new, integrated workflows, ensuring "low adoption" and "shadow systems" become things of the past.
30-Minute Discovery Call
A focused, high-level session. We'll diagnose your single biggest integration or workflow challenge and provide an actionable recommendation.
60-Minute Strategy Deep Dive
A comprehensive working session. We'll map your current tech ecosystem, identify all critical gaps, and outline a high-level strategic plan to maximize your center's technology.
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We’re on a mission to build a better future where technology drives transformative change in behavioural health, enhancing lives globally